> For the complete documentation index, see [llms.txt](https://docs.tip4serv.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tip4serv.com/store-management/custom-domain/check-dns.md).

# Check DNS

{% hint style="info" %}
Please follow the steps to set a custom domain in this order:

1. [Choosing a custom domain](/store-management/custom-domain/choosing-a-subdomain.md)
2. [Initiating the custom domain setup](/store-management/custom-domain/initiate-customdomain.md)
3. [Configuring DNS](/store-management/custom-domain/configuring-dns.md)
4. [Check DNS](/store-management/custom-domain/check-dns.md)
   {% endhint %}

If the redirection is still not working after an hour, you should verify that your DNS configuration is correct. 

### Follow these steps

1. Go to [Networks Tools](https://mxtoolbox.com/SuperTool.aspx?action=cname%3a\&run=toolpage) website, this tool will help you check your domain's DNS configuration.
2. Provide the URL of your store, for example: `shop.example.com` or `www.example.com` 
3. Click on the "CNAME Lookup" button

### Check the result

1. **Domain Name** must be your shop URL, example: `shop.example.com` or `www.example.com`
2. Canonical Name must be exactly: **webstore.tip4serv.com**

<figure><img src="/files/OIHXYmBgmQmZKzPk9KSp" alt=""><figcaption></figcaption></figure>

This is what you need to get for your redirect to work properly.


---

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