# Check DNS

{% hint style="info" %}
Please follow the steps to set a custom domain in this order:

1. [Choosing a custom domain](/store-setup/custom-domain/choosing-a-subdomain.md)
2. [Initiating the custom domain setup](/store-setup/custom-domain/initiate-customdomain.md)
3. [Configuring DNS](/store-setup/custom-domain/configuring-dns.md)
4. [Check DNS](/store-setup/custom-domain/check-dns.md)
   {% endhint %}

If the redirection is still not working after an hour, you should verify that your DNS configuration is correct. 

### Follow these steps

1. Go to [Networks Tools](https://mxtoolbox.com/SuperTool.aspx?action=cname%3a\&run=toolpage) website, this tool will help you check your domain's DNS configuration.
2. Provide the URL of your store, for example: `shop.example.com` or `www.example.com` 
3. Click on the "CNAME Lookup" button

### Check the result

1. **Domain Name** must be your shop URL, example: `shop.example.com` or `www.example.com`
2. Canonical Name must be exactly: **webstore.tip4serv.com**

<figure><img src="/files/OIHXYmBgmQmZKzPk9KSp" alt=""><figcaption></figcaption></figure>

This is what you need to get for your redirect to work properly.


---

# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.tip4serv.com/store-setup/custom-domain/check-dns.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.