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  1. Store setup
  2. Custom domain

Check DNS

What to do if the redirection doesn’t work after an hour?

PreviousConfiguring DNSNextTroubleshooting

Last updated 7 months ago

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  • Follow these steps
  • Check the result

Please follow the steps to set a custom domain in this order:

  1. Choosing a custom domain

  2. Initiating the custom domain setup

  3. Configuring DNS

  4. Check DNS

If the redirection is still not working after an hour, you should verify that your DNS configuration is correct.

Follow these steps

  1. Go to Networks Tools website, this tool will help you check your domain's DNS configuration.

  2. Provide the URL of your store, for example: shop.example.com or www.example.com

  3. Click on the "CNAME Lookup" button

Check the result

  1. Domain Name must be your shop URL, example: shop.example.com or www.example.com

  2. Canonical Name must be exactly: webstore.tip4serv.com

This is what you need to get for your redirect to work properly.