# Check DNS

{% hint style="info" %}
Please follow the steps to set a custom domain in this order:

1. [Choosing a custom domain](https://docs.tip4serv.com/store-setup/custom-domain/choosing-a-subdomain)
2. [Initiating the custom domain setup](https://docs.tip4serv.com/store-setup/custom-domain/initiate-customdomain)
3. [Configuring DNS](https://docs.tip4serv.com/store-setup/custom-domain/configuring-dns)
4. [Check DNS](https://docs.tip4serv.com/store-setup/custom-domain/check-dns)
   {% endhint %}

If the redirection is still not working after an hour, you should verify that your DNS configuration is correct. 

### Follow these steps

1. Go to [Networks Tools](https://mxtoolbox.com/SuperTool.aspx?action=cname%3a\&run=toolpage) website, this tool will help you check your domain's DNS configuration.
2. Provide the URL of your store, for example: `shop.example.com` or `www.example.com` 
3. Click on the "CNAME Lookup" button

### Check the result

1. **Domain Name** must be your shop URL, example: `shop.example.com` or `www.example.com`
2. Canonical Name must be exactly: **webstore.tip4serv.com**

<figure><img src="https://2187496599-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrJFlpzFF4M0XjvFfIMsk%2Fuploads%2FXiT4Rbr3fUHOZRbPFL6V%2F3738a3fc2c9292af18b26cbbea8d2435.png?alt=media&#x26;token=da8650f1-c343-47f9-afa3-0c1e4ea7ae2c" alt=""><figcaption></figcaption></figure>

This is what you need to get for your redirect to work properly.