# How to unsubscribe?

1. Log in to your account and go to [MY SUBSCRIPTIONS](https://tip4serv.com/dashboard/my-subscriptions).
2. Click on the **EYE** button of the subscription concerned.
3. Click the **UNSUBSCRIBE** button.

{% hint style="info" %}
You get a message that you have been successfully unsubscribed.
{% endhint %}

### Why i can't unsubscribe?

The unsubscribe button is located at the top of the page for easy access. If you're unable to find it, or if you receive an error, please follow these steps:

<details>

<summary>Maybe it's a one-time payment</summary>

**If you see the ONE-TIME badge** in the subscription details, it means you are not subscribed, it is not a recurring subscription, you have paid for 1 single cycle. You will no longer be charged.

</details>

<details>

<summary>I see a Paypal subscription ID in the subscription details</summary>

* **If you have a Paypal account**, simply log in to your PayPal account and [cancel the subscription](https://www.paypal.com/us/cshelp/article/what-is-an-automatic-payment-and-how-do-i-update-or-cancel-one-help240).
* **If you subscribed as a guest**, contact the seller directly for assistance with cancellation.
* **If you can't contact the seller**, you can also [reach out to PayPal support](https://www.paypal.com/us/cshelp/contact-us) and request cancellation of the subscription.

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.tip4serv.com/customer-support/how-to-unsubscribe.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.