Troubleshooting

Server commands troubleshooting

On this page we'll walk through some of the most common issues that folks run into when setting commands, and explain how to solve them.

Why are commands not working on my server?

Make sure the commands you use work in your server's console. Type them into your RCON console and see if you receive the items or money. If it does not work: or if you get an error, the command is not compatible with the console, in this case check if this plugin or script offers console compatible commands. If it works: you have misconfigured your orders in MY PRODUCTS Here are examples of correct commands

Give money for Fivem

giveaccountmoney {fivem_live_id} bank 5000

Give a group on Rust

oxide.usergroup add {steam_id} vip

Give a group on Minecraft

lp user {minecraft_uuid} group add VIP

Please read the documentation of the Tip4Serv plugin carefully.

Why sometimes players don't receive their products in game?

Some commands do not work if the player is offline. If the command requires the player to be online select "Do only if player is online" in your commands editor.

Why Tip4Serv plugin says Unauthorized IP?

You receive this message because your server has changed ip since the first connection of your server to Tip4serv.

You can update your IP in MY SERVERS by clicking on the edit button.

If you host your server yourself and you have a dynamic IP, we advise you to rent a server from a professional.

Server IP is checked when your server communicates with Tip4serv API for security reasons.

If you need help, feel free to contact us.